• May 7th, 2018
    Cyber Security Update
    According to the Australian Cybercrime Online Reporting Network, a snapshot for the period ending 31 March 2018, showed that the top three cybercrimes reported have not changed in the… Be Sociable, Share!

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  • April 19th, 2018
    IT Service and Support
    Changing role of IT Service and Support The role of IT Service and Support is changing with the increased reliance on technology in small to medium businesses today. It has… Be Sociable, Share!

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  • April 19th, 2018
    VOIP Reshaping Business Communications
    Voice communications over the Internet Protocol (VOIP) delivers a range of benefits to businesses when looking at the challenge of Business communications. The key benefits that have driven the… Be Sociable, Share!

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  • January 30th, 2018
    Recovering Data Files
    Virtually every day, Computer Troubleshooter’s engineers receive an inquiry from small business clients and residential customers asking for assistance with recovering data files. By the time they call, panic… Be Sociable, Share!

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  • December 30th, 2017
    Virus Free Xmas
    Ho Ho Ho – Have a virus-free Christmas and a malware free New Year. It’s only a few days and holiday season will… Be Sociable, Share!

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Many businesses are finding benefi ts in not “owning” their hardware and remotely accessing software applications. Through a licensing agreement from a large provider they can experience scalability, fl exibility and ease of setup. The applications themselves are “hosted” in secure data rooms accessed by staff through an internet connection. Access to servers can also be rented saving on setup,maintenance,
security and facility rooms cost.

Hardware-as-a-Service (HaaS)
Instead of paying up front for new computers and software, you could just pay a simple monthly fee to “rent” the technology you need, as you need it. With a HaaS solution all your technology expenses – hardware, software, maintenance and support – can be rolled into one easy monthly payment.
Software-as-a-Service (SaaS)
SaaS also known as software on-demand. Many applications, including customer CRM databases, email, collaboration tools and web meeting software can be accessed via the internet with licenses paid for as you need them.

Solutions include:

Microsoft exchange email – Implement enterprise-class email with calendars, sharing, delegation and synchronisation abilities.
Microsoft SharePoint – Collaborate on projects, tasks, calendars and team calendars.
Hosted office – Access hosted solutions for word processing, spreadsheets, database and CRM solutions.
Google apps – The newest suit of office products from Google charged by the month per user.
Hosted email archiving – Storage of historic emails for backup or regulatory purposes.
Hosted security software – Flexible pay by the seat, pay by the month pricing.
Hosted virtual servers – Virtualisation has allowed server benefi ts to be enjoyed economically for even the smallest organisations.

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