• May 7th, 2018
    Cyber Security Update
    According to the Australian Cybercrime Online Reporting Network, a snapshot for the period ending 31 March 2018, showed that the top three cybercrimes reported have not changed in the… Be Sociable, Share!

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  • April 19th, 2018
    IT Service and Support
    Changing role of IT Service and Support The role of IT Service and Support is changing with the increased reliance on technology in small to medium businesses today. It has… Be Sociable, Share!

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  • April 19th, 2018
    VOIP Reshaping Business Communications
    Voice communications over the Internet Protocol (VOIP) delivers a range of benefits to businesses when looking at the challenge of Business communications. The key benefits that have driven the… Be Sociable, Share!

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  • January 30th, 2018
    Recovering Data Files
    Virtually every day, Computer Troubleshooter’s engineers receive an inquiry from small business clients and residential customers asking for assistance with recovering data files. By the time they call, panic… Be Sociable, Share!

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  • December 30th, 2017
    Virus Free Xmas
    Ho Ho Ho – Have a virus-free Christmas and a malware free New Year. It’s only a few days and holiday season will… Be Sociable, Share!

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As your Trusted IT Advisor we strive to offer a complete IT solution for your business. As such we have developed additional services based on requests from our business clients. Some of these are handled locally, others are handled by dedicated and prescreened specialists around the country.

These services include:

  • Leasing – Should you require leasing for new systems and hardware, we generally recommend specialist IT leasing companies who focus on business to ensure you get competitive rates.
  • Data recovery – When physical damage to hardware has occurred or when traditional methods are unable to recover data we call in our specialists. The physical device is shipped to a laboratory for examination.
  • Forensic data analysis – Required where electronic records need to be deciphered for legal reasons. This is a very specific field of analysis and requires legal knowledge to be completed successfully.
  • Ink and toner – Don’t pay full retail pricing for your printer ink and toner supplies, many businesses are unaware they can buy at wholesale rates or use cheaper new compatible cartridges.
  • Hardware upgrades – Improve the performance of your computer with component upgrades for a fraction of the cost of a new computer.
  • Accessories – Talk to us about software, speakers, adaptors, cables and many other peripherals and accessories.
  • Power protection - Protect your IT investment against serious electrical and physical damage caused by lightening and power supply fluctuations (power surges).
  • Uninterrupted power supplies – Prevent data corruption or data loss caused by sudden loss of power with a battery backup system which allows your equipment to shutdown correctly.
  • IP camera systems – IP surveillance recording equipment allows visual monitoring over the web.

“A lightening strike to our office took out several of our computers and telephones. CT Riverwood provided a quick fix to get us back up and running quickly. They even helped us with the insurance claim.” Terry Thompson – Owner – Terry Thompson Project Management

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